Returns & FAQ

We want to make sure you love our products, and quality is guaranteed. If there is a design error or visible quality issue, we'll correct or refund it. For any design issues, be sure to provide clear screenshots or images and include them in your email to us at contact@support.spirit.easytigerart.com. This quick and simple step will help us provide a speedy resolution.

Please read below for more details:

Donations and Tips Cancellation Policy

Please note that donations and tips are non-cancellable and non-refundable. Once you have completed your checkout for donations or tips, we cannot cancel or refund it. 

Refunds Policies

Instant Digital Downloads Refund Policy

Because our digital products are delivered instantly upon purchase, we generally do not offer refunds. However, your satisfaction is our priority. If you experience a technical issue that prevents you from accessing your files, the file is corrupted, or the contents have design issues, please contact us at contact@support.spirit.easytigerart.com within 7 days of purchase. We will work with you to resolve the issue or provide a refund if the technical/design error cannot be fixed.

Custom Design Orders Refund Policy

Because custom designs are made to order, we cannot issue refunds, returns, or exchanges for orders except for those with quality issues. Orders are non-refundable unless they meet these requirements and you provide support with an image/screenshot demonstrating the quality issue. 

PayPal: Any refunds processed will show back up in your PayPal account balance within 24 business hours.

Credit Card: Any refunds processed via your credit/debit card will show back up in your bank account within 7 to 10 business days, depending on your bank.

Donations and Tips Refund Policy

Donations and tips are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your donation or tips. 

Accepted Payment Methods

We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, we also accept Klarna/AfterPay and local payment methods. 

Merchant of record

Orders are handled by our Merchant of Record and merchandising partner, Fourthwall.com, who handle order-related inquiries and returns. Privacy Policy Terms of Service.